We are an Authorised Zoho Desk Implementation partner and certified developer across all Zoho products. We customise, integrate, migrate and implement Zoho Desk tailored to your customer engagement process.
Flexbox Digital is the Authorised Zoho Partner and certified Zoho Desk Consulting and Implementation Partner with offices in Melbourne and Sydney. Our Zoho Desk implementation services consist of Zoho Desk setup, Data Migration, workflow automation, customisation, training and support. We work closely with you to understand your customer service processes, challenges and design a plan for your Zoho Desk implementation.
Our Zoho Desk Implementation Services
Zoho Desk is the industry’s first context-aware help desk software. At Flexbox Digital, we will make the Zoho Desk implementation and data migration process smooth, fast and secure. Our certified Zoho experts understand your customer engagements in detail and customize a solution for your specific needs. We offer complete implementation solutions to help businesses of all sizes meet their goals and improve their customer support processes.
Business Process Analysis
Before delivering the right solution, our Zoho Desk Consultants conduct an in-depth analysis and understand your customer engagement process and identify needs. Our implementation process devises strategies and discussions to meet agents, managers and customer needs.
Zoho Desk Customization
We understand that every business is unique and requires customization to suit your needs. We work collaboratively with your team and customize Zoho Desk that works best for your business. Our Zoho Desk customisation process combines the best practice and best fit approach. .
Zoho Desk Implementation
The right Zoho Desk setup is necessary to deliver value to your business. As Zoho Desk experts, we will make the implementation and automation process seamless and secure. Our implementation services are designed to deliver a system that works for your business and achieves results.
Zoho Desk Integration
An integrated system increases business efficiency by keeping the two systems in sync. We integrate the leading applications you use everyday to automate your work. Integrations help you expand the capabilities of your help desk.
Moving data from one help desk to another help desk can be complicated and often a stressful process. Our team has expertise in Desk data migration, ensures that your data is migrated accurately from existing to Zoho Desk.
Zoho One Setup
Zoho One gives you a broad suite of integrated apps to meet your business’ needs. We offer Zoho One implementation services for companies of all industries and sizes. Our setup process is based on experience, expertise and best practice.
Ensure your move to Zoho Desk is a happy one
Our certified and experienced Zoho Desk implementation team ensure your business’s seamless transition to Zoho Desk. Our Zoho certified experts deliver the all the skills, experience and services needed to ensure your organization’s move to Zoho Desk is a success. We can provide all the training your staff will need to get the most out of your new help desk system.
Implement Zoho Desk with the right Zoho Consulting Partner
Zoho Desk designed to help businesses of all sizes manage customer service. Key features include a multichannel ticketing system, customer support portal, contract management, knowledge base, and report creation. As a certified Zoho partner, our Zoho Desk experts team provides best-in-class Zoho Desk implementation, migration, integration and training services. We take the time to understand how your business works and work closely with your team, implement Zoho Desk that aligns with your business and customer service goals.