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Flexbox Digital
  • Authorised Zoho Partner & Consultant

    Expert Zoho CRM Implementation Partner

    Zoho CRM is powerful—but only when it’s implemented the right way.

    At Flexbox Digital, we help Australian businesses design, implement, and scale Zoho CRM solutions that fit how they actually sell, market, and operate. No bloated setups. No generic workflows. Just a CRM tailored to your business goals, teams, and customers.

    We’re a Zoho Authorised Partner with a team of Zoho consultants and developers, bringing deep product knowledge and real‑world implementation experience.

    Zoho Authorised Partner

Transform Your Sales and Operations with a Zoho CRM Expert

Get a CRM that works. Streamline workflows, connect your tools, and turn insights into growth with Flexbox Digital, Australia’s trusted Zoho CRM specialists. At Flexbox Digital, we design and deploy tailored CRM solutions that streamline your sales, marketing, and operational workflows, automate repetitive tasks, and provide real-time insights—helping your team work smarter, close deals faster, and drive measurable growth.

Zoho Authorised Partner
Zoho Implementation

Unlock Your Business Potential with a Zoho CRM Expert

With over 20 years of experience across diverse industries, we deliver end-to-end solutions—from strategy and setup to automation, integrations, and ongoing support. Our focus is on designing custom, scalable CRMs that your team actually uses, ensuring real business outcomes and ROI. Partnering with us means getting a CRM that works for your business today and adapts seamlessly as your business grows.

Request a Free CRM Consultation
Zoho CRM Consulting Services

We’re a Zoho Authorised Partner with a team of Zoho consultants and developers, trusted by Australian businesses

Zoho CRM Strategy & Setup

We help you lay the foundation for a CRM that drives results. From sales pipeline design to custom modules and automation, everything is built around your real business processes.

Data Migration

Switching CRMs or moving from spreadsheets doesn’t have to be painful. We ensure your data is clean, accurate, and properly structured for a smooth transition.

Automation & Customisation

Maximise efficiency by connecting Zoho CRM with other business apps. We build workflows, Blueprints, and custom functions that reduce errors and speed up sales cycles and business operations.

Reporting & Dashboards

Turn data into insight. Custom dashboards and AI powered data analytics, reports give your team and management a real-time view of sales, marketing, and operational performance.

Reporting & Dashboards

Using APIs, we connect Zoho CRM with bespoke systems, legacy software, and third-party platforms to ensure uninterrupted data flow and fully aligned business processes.

Training & Ongoing Support

We ensure your team actually uses the CRM. Role-based training, documentation, and ongoing support keep your CRM effective as your business evolves.

Zoho CRM Implementation

Get Your Zoho CRM Implementation Started

Whether you’re starting fresh or fixing an underperforming CRM, we can help. Our Zoho Consulting Services can support projects of all scopes and sizes

Request a Free CRM Consultation

Zoho CRM, implemented the right way

Leverage the full potential of Zoho with our expertise to streamline your business processes from marketing to sales and beyond.

  • Zoho CRM Strategy & Setup 
  • Data Migration
  • AI Configurations
  • Automation & Customisation 
  • Automated Workflows & Integration 
  • Zoho CRM Canvas Design 
  • Reporting & Dashboards 
  • Bi and Zoho Analytics Integration 
  • Training & Ongoing Support 
  • and more

What Our Customers Say

⭐️ ⭐️ ⭐️ ⭐️ ⭐️


We've had a fantastic experience working with Flexbox Digital. They customised our CRM and seamlessly integrated various business applications with Zoho CRM. Their deep understanding of Zoho and ability to tailor solutions to our unique business processes have been invaluable in enhancing our operations and reducing Costs to the Business.

Kyle Willis

OAC Supplies

⭐️ ⭐️ ⭐️ ⭐️ ⭐️


Thanks to Flexbox Digital, our Salesforce to Zoho CRM migration in record time without compromising on quality. They not only ensured a seamless transfer but also carried out thorough data cleaning to ensure everything was accurate and organised. Their ability to quickly understand our needs and deliver a fully functional CRM setup was impressive.

Mario Bozic

Optergy

⭐️ ⭐️ ⭐️ ⭐️ ⭐️


Working with Flexbox Digital to implement Zoho CRM has been a game-changer for our business. Their team took the time to understand our specific operational needs and delivered a solution that allows us to effectively track our projects and their various business stages. Highly recommend Flexbox Digital to any business looking to make the most of Zoho.

Dan Kelly

New Gen Roofing Solutions

Frequently Ask Questions 

Many of our customers have specific questions about our professional Zoho implementation services. Here are just a few of the frequently asked questions we hear Frequently. You may have more Questions for that Contact us for details.

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What is Zoho Implementation?

Zoho CRM implementation is the process of configuring, customising, and deploying Zoho CRM to match your business processes. This includes setting up sales pipelines, automation, integrations, reports, and training your team to ensure successful adoption.

How long does a Zoho CRM implementation take?

Implementation timelines vary based on complexity. A basic setup can take 2–4 weeks, while more advanced implementations with automation, integrations, and custom development may take 6–12 weeks or longer.

Can you migrate data from our existing CRM or spreadsheets?

Yes. We securely migrate data from spreadsheets, legacy CRMs, and other systems into Zoho CRM, including data cleanup, deduplication, and validation to ensure accuracy.

Can Zoho CRM be customised to fit our business processes?

Absolutely. Zoho CRM is highly flexible. We customise modules, fields, layouts, workflows, Blueprints, and permissions to align with your unique sales, marketing, and operational processes.

Do you integrate Zoho CRM with other systems?

Yes. We integrate Zoho CRM with Zoho apps, accounting systems like Xero and MYOB, e-commerce platforms such as Shopify, and third-party or custom systems using APIs.

Will our team receive training?

Yes. We provide role-based user training, admin training, and documentation to ensure your team is confident using Zoho CRM and adopts it effectively.

Can we start with Zoho CRM and upgrade to Zoho One later?

Yes. Many businesses start with Zoho CRM and upgrade to Zoho One as their needs grow. We design implementations that scale easily and support future expansion.

Do you offer ongoing support after implementation?

Yes. We offer ongoing support, optimisation, and CRM health checks to ensure Zoho CRM continues to deliver value as your business evolves.

Can you help us find the right Zoho licensing?

Absolutely! At Flexbox Digital, we specialize in helping businesses choose the most suitable Zoho license based on your team’s size, business goals, and app requirements.

  • Which Zoho apps you actually need
    • Whether Zoho One, Zoho CRM Plus, or individual apps are more cost-effective
    • The number of users and their roles
    • Integration and automation needs